If you are facing Epson.com error code 0x97, then the available option is to clean the clogged printer nozzle with wet tissues. Check out the process for the same.
Unplug the power cables of the printer.
And open the case of the printer and wet a piece of soft cloth in ammonia-based liquid.
After that, rub the cloth under the print head and move it to the center.
You can leave the cloth for about 12 hours.
Later, remove the cloth and close the Epson printer.
Now, switch on the printer and see whether the issue is resolved or not.